Job Description • Ensure all plates are prepared according to the tickets with any special instructions completed. Adhere to ticket time standards and expectations. • Ensure the plate presentation meets standards and expectations, such as garnish, clean etc. Verify all accompanying extras, such as sauces, are correct according to the order specifications. • Restock the window with plates, bowls, soup spoons, steak knives, liners, to go materials, etc. that are used to efficiently provide the tools required by the service staff to fulfill the service requirements. • Prepare trays with orders by correct seat numbers. • Assist the team responsible for clearing and resetting all tables promptly and efficiently. • Clean and maintain designated work areas. • Assist service and banquet staff as needed. • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team. • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.