[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Full benefits / Computer equipment provided / Paid training - As a Customer Service Rep you'll: Learn the ropes of online heating and air conditioning ecommerce and help resolve issues for homeowners and contractors around the country; Help customers with tracking their shipments, paying for orders, changing their orders, creating a new project in the system, getting new equipment if it's damaged or lost, helping with replacement parts, and assisting with delivery issues; Listen and understand what customers need, create solutions for them, and enter information into company system with accuracy...Hiring Fast >>