Position Type: Technology/IT Systems Engineer Date Posted: 4/19/2023 Location: Central Office Date Available: TBD Closing Date: Open Until Filled Title: IT Systems Engineer II Reports to: Information Technology Director Location: Field Strategic Alignment: Priority 4 - Create an organizational system that functions in support of the District's strategic plan. JOB SUMMARY : Responsible for developing and maintaining the IT infrastructure throughout the school district, including all aspects of wired and wireless network and server installation, security, management and maintenance. ESSENTIAL DUTIES and RESPONSIBILITIES: Support and troubleshoot Novell and Microsoft server technologies, as well as VMware and Microsoft virtual environments. Proficiency with Windows Server, Netware and Suse Linux. Responsible for remote access and mobility implementation and support: Terminal Services, Citrix Presentation Server 4.5 or higher, iOS and Android connectivity. Responsible for troubleshooting issues with TCP/IP, DNS/DHCP, SNMP, SMTP, LDAP, as well as eDir & AD, APs, switches, routers and firewalls. Responsible for deploying, maintaining and reporting from stems and network monitoring applications such as Novell ZCM, HP Systems Insight Manager, Spiceworks and Solar Winds. Provide direct support to staff on general issues including preventative maintenance and installing upgrades and hardware upgrades and hardware troubleshooting and repair. Design and build systems verifying stability, interoperability, security and scalability of the architecture. Consult and collaborate with the IT team on systems and application issues; make recommendations and help employ solutions for streamlining operations. Serve as a Tier 3 escalation point for IT department and support for customer technical issues and resolution Responsible for windows XP/7/8 and Mac OS X workstation configuration, deployment and troubleshooting. Establish and execute processes for workstation and server image management. Create and maintain documentation of systems configurations, service records and change controls. Provides project management and training for departments or users as necessary As required, prepare written plans for operations, projects and system updates. Responsible for monitoring and generation of all server, LAN and WAN performance reports as needed. Performs all other IT and District duties at the direction of the Director of Technology. QUALIFICATIONS: A BS Degree in Computer Science. Information Systems, Engineering or a technology related field with a minimum a five (5) years experience in job specific skills. Novell CNE/NCE, CLP/CLE or Microsoft MCITP/MCSE are required. ITIL, PMP, Citrix CCEA or CCIA, VMware VCP, Cisco CCNA, HP (AS, MASE) is desired. Strong technical aptitude with excellent communication skills and ability to work in a team environment. Ability to work a flexible schedule to include 24x7 on call support and production maintenance. Proven analytical and problem-solving abilities and ability to multi-task and adapt to changes quickly is essential. EVALUATION: Annual formal performance review at least thirty (30) days prior to the expiration of the fiscal year.