Cardiovascular Institute of the South is a dynamic and growing organization, and we are looking for talented, motivated individuals to join our world-class team. Our mission at CIS is to provide our patients with the highest-quality cardiovascular care in the most professional and efficient manner possible. Our members play an integral role in upholding this mission. By putting these principles into action, we create a positive work environment that fosters our standards of behavior, as well as employee satisfaction. With a dedicated staff, CIS remains at the forefront of technology, providing the most advanced, compassionate care in all of our communities. Nature of Duties: Performs a variety of medical office duties ranging from receptionist, appointment scheduling, handling medical records, handling payments, and correspondence. Specific Duties: Answer phones, schedule appointments, check-in and check-out patients, call patients on recall list to make appointments, follow-up with no show appointments and correspond with patients for appointments, greet patients or customers in a friendly, professional manner. Obtain, complete registration and present the medical chart in order for the physicians/providers, nurses and medical staff to care for the patient and document in the record. This includes preparing the superbills, progress notes, etc. Assist physicians with changes in schedules and confirming daily schedules. Enter electronic messages to other departments to assist with patient flow and document patient wait times. Perform appropriate and accurate documentation in the medical record as is applicable to patient service duties. Assist Billing Department with collecting co-pays and patient balances. Provide billing department with clear copy of insurance cards and current demographic information. Check medical charts to ensure that insurance verifications are current and available for other personnel. Maintain HIPAA privacy and security and provide the CIS Notice of Privacy Practices to new patients or to any who request it. Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of Cardiovascular Institute of the South and in concordance with its patient philosophy. Qualifications: Knowledge of patient scheduling techniques/insurance & billing preferred. High school diploma preferred. Good communication and customer service skills. Ability to learn computerized medical office work. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.