USAA

Information Management Analyst Senior (Risk Reporting and Analytics)(Remote Work Available)

Job Description

Purpose of Job

We are seeking an Information Management Analyst Senior (Risk Reporting and Analytics) for our Plano, TX, San Antonio, TX, Phoenix, AZ, Tampa, FL, or Charlotte, NC facility or can be 100% Remote.

If on location: USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results. The actual days onsite are settled between each employee and the employee’s manager.

If remote: Occasional travel will be required to USAA facility for training and/or meetings

This role may be responsible for one or more information management function noted below: Metadata includes defining and detailing data ensuring the information is understood. This may include working with project teams or support teams to define, redefine, or continue maintenance of the metadata. Data Quality includes defining data quality rules ensuring data is measured and trusted. This may include working with project teams to define data quality requirements as well as ensuring ongoing assessments of data quality. Information Lifecycle Management includes archiving and purging of data to meet the needs of the business while reducing corporate risk. Data Security and Privacy includes handling the security of data access as well as privacy of data sharing in compliance with external regulations and internal policies. This may include working with other groups to ensure compliance to GLBA, FCRA, PCI DSS, etc. Master Data and Reference Data includes handling key corporate data to ensure the organization can run its operations with accurate and consistent information.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA Risk Management

USAA is a growing financial services company and the Risk Management function at USAA is an important part of this growth. It is an exciting time at USAA and in our Risk Management organization. We are a diversified team of Risk professionals, working across all lines of business across USAA operations (banking, insurance, investments) seeing the incredible growth first-hand. Working at USAA in Risk Management affords you the ability to be a part of USAA’s noble mission every day. We stand behind our 13 million members who rely on us every day.

Primary Responsibilities:

  • Identifies and handles existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Leverages advance data management knowledge in support of one or many of the information management practices. This person may be acting in a steward capacity or considered a support role with expertise for the information steward as needed.
  • Tasks include any of the items noted below:
  • Identify and implement process improvements.
  • Lead discussions with multi-functional teams.
  • Align standard methodologies and tools based on business needs.
  • Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately.
  • Champion and support delivery of information in accordance with Information Governance standards and data management practices.
  • Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies.
  • Review and validate metadata repository and metadata association. Improve metadata to add additional value to the organization.
  • Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data.
  • Review, validate, and record data quality information including data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes.
  • Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, supervising data quality results, reports and dashboards, as appropriate.
  • Identify and maintain data quality corrective action plans.
  • Support compliance assessment process by reviewing and detailing failures from data quality compliance assessment checks.
  • Analysis of Root Causes to identify existing or merging risks. Find opportunities to strengthen controls and reduce residual data quality risks.
  • Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.
  • Build and maintain reference data in accordance to defined processes and procedures.
  • Handle quality and maintenance of master data as it is created.
  • Develop archiving and purging strategies and processes in steward capacity as needed.
  • Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements.
  • Support compliance assessment process by identifying and calling out items that may be a risk to the corporation.
  • Partner with IT and other Information Management resources to define and implement Access Management strategies in alignment with Information Governance policies in a Steward capacity.
  • Lead Privacy initiatives through classification and analysis of critical data.
  • Ensure compliance and remediation of critical data in accordance to defined policies and processes as a steward.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

  • Bachelor’s degree in Business or Science subject area; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • A minimum of 6 years of experience (10 years if no degree) in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science subject area, 4 years of experience in data and analytics, technical, or business relevant function.
  • Proven experience applying data management practices and tools to address data management risks and concerns during data lifecycle.
  • Intermediate SQL knowledge including SQL-based languages.
  • Demonstrated ability to build business knowledge through meaningful partnerships at the individual contributor through executive levels.
  • Demonstrated ability to lead efforts of analysis and resolution of problems or issues; identifies when and how to raise problems to the appropriate level.
  • Experience in synthesizing key information / data and research to recommend information management initiatives that meet business goals.
  • Proven experienced communication skills with the ability to deliver presentations to all levels of management including concise presentation of complex technical details.

Preferred Experience:

  • Large financial institution experience with Data Quality and Data Validation methodology
  • Knowledge and experience using Information Governance Catalog (IGC) and Information Analyzer (IA) or similar Information Management tools and technology
  • Demonstrates skills in understanding and remediating data discrepancies, identifying data anomalies, and performing root cause analysis
  • Experience with addressing ambiguity, draw references, and anticipate additional inquiries and requirements
  • Extensive experience recording data lineage from source to target reporting, including existing controls/quality checks and detecting gaps/opportunities across data migration
  • Solid experience in developing analytical queries and automation procedures in SQL and Python
  • Experience with visualization tools such as Tableau, is a plus

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200 – $158,900 *(this does not include geographical differential, it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium: Will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.   

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Relocation assistance is not available for this position.

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