At MC Companies, we care about our employees and support a culture where everyone matters and works collectively to get the job done. Our employees are empowered to do what’s best for the customer and are enthusiastic about building loyalty for our brand and our community. If this is what you are looking for, then MC wants your unique and varied talents, your experiences and your strong work ethic at our Phoenix, AZ community, The Place at Wickertree, as a Leasing Associate.
Essential duties and responsibilities:
- Meets with prospective tenants and records information to ascertain needs and qualifications.
- Assists prospects in viewing model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.
- Completes lease forms or agreements, ensuring that resident files are accurate and maintained in a secure place. Collects rental deposit(s), copy for the file (paper or digital), give to leasing manager or property director to record.
- Keeps track of approval process of each lease file by contacting previous landlords, employers, etc. as well as keep in contact with the future resident on how the approval process is going and what is still needed by the time of move-in.
- Answers incoming phone calls and handles each call accordingly.
- Compiles listings of available units for rent, using established mediums by the company and using company marketing materials creates advertisements for advertising to reflect current market pricing on a daily basis.
- Represents the company in a professional manner at all times.
- Deals with resident concerns and requests on timely basis to ensure resident satisfaction with management.
- Assists in the distribution of community-issued notices (i.e., bad weather, emergency, etc.).
- Regularly walks the grounds and available units to better communicate inventory to prospects.
- Consistently uphold policies of the community.
- All other duties as assigned.
We are currently hiring employees who reside in Arizona, Texas, and Oklahoma.
Join us if you:
- Want to be part of a Top 100 Companies to work for in Arizona.
- Are confident and motivated by the opportunity to interact with customers while helping with their housing needs.
- Have strong communication, influencing and time management skills.
- Enjoy being part of a team.
- Have previous retail and/or customer service experience (preferably).
- Have availability and flexibility to work weekends.
Benefits we can’t wait to share with you:
- Medical
- Dental
- Vision
- Short Term Disability (company paid)
- Life Insurance (company paid for employee)
- Supplemental Insurances – Accident, Hospitalization, Spouse and Family Life Insurance
- 401K with an employer match
- Generous Paid Time Off
This position is eligible for a monthly bonus based on property performance measures.
@MC123
Experience
Preferred
- 1 year(s): Multi-family, customer service
Education
Preferred
- High School or better
Skills
Preferred
- Active Listener
- Leasing/Sales
- Critical Thinker
- Customer Service
Behaviors
Preferred
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization