Are you outgoing, reliable, and customer service driven? If so, we would like you to join our team. Our employees – just like our customers – are the heart and soul of what we do. Friendly, reliable, customer service is at the heart of our success. For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.
As a Loan Specialist, you will be the face of Sun Loan, interacting daily with our customers both in-person and over the phone. In our small team environment, each person plays an important role in the company's success, supporting customers within the community in problem-solving their financial needs. Our ideal candidate is a positive, coachable, and dependable team-oriented individual who is driven to provide 5-star customer service in a professional, positive, and friendly manner.
Benefits: We invest in your future with best-in-class benefit offerings including:
- Competitive salary plus a monthly performance-based incentive bonus
- Low deductible health insurance including full medical, dental, vision, telehealth
- Vacation, sick time, and paid holidays
- 401K with company match; fully vested after 4 years
- Comprehensive paid training
Job duties:
- Assess customer’s loan needs and provide valuable solutions.
- Process new loans and manage communication regarding account status.
- Execute collection calls on delinquent account.
- Generate new sales leads through marketing and community networking.
- Other duties as assigned.
Must have availability to work:
- Monday – Thursday 8:30 am – 5:30 pm.
- Fridays 8:30 am – 6:00 pm.
- Saturdays 8:30 am -12:30 pm (rotational basis related to office needs).
- Some overtime may be required.
- No Sundays!
Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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