Sheraton Indianapolis

Room Service Server

Job Description

Job Summary:
Información disponible en español a continuación.

The Room Service Server is responsible for taking and delivering customer’s In-Room food and drink orders serve food and beverages prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

 El Mesero de Room Service es responsable de tomar y entregar ordenes de comidas y bebidas En-Cuarto servir comidas y bebidas en cuarto preparar cuenta y aceptar pago ; proveer el servicio de más alta calidad posible a los huéspedes y a los meseros mientras mantiene los niveles más altos de limpieza y saneamiento durante las horas de operación.

Responsibilities:
QUALIFICATIONS:

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Alcohol Awareness Certification (must comply with State regulations)

Food Handlers certification (must comply with State regulations)

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful high pressure situations.

 

Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.

Certificación para manejar alimentos y Certificación para Servir alcohol (debe cumplir con requisitos del Estado)

Tiene que poder expresar claramente información e ideas.

Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.

Tiene que poder trabajar bien bajo presión.

Tiene que poder bregar efectivamente con problemas en el trabajo incluyendo el poder anticipar evitar y resolver problemas cuando sea necesario.

JOB RESPONSIBILITIES:

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.

Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.

Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.

Ensure that the room service area and Cafe wait station is kept clean and tidy.

Follow Aimbridge Hospitality’s portion control and checking procedures precisely.

Be familiar with the operation of the P.O.S. system.

Carry out cashiering functions in closing checks and servicing the guest.

Follow all state liquor laws.

Maintain a warm friendly demeanor at all times.

Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.

Perform other tasks/jobs as assigned by the supervisor or manager.

 

Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.

Cumplir con los requisitos de certificación requeridos para la posición incluyendo certificado para manejar alimentos certificado para servir alcohol seguridad etc.

Llevar a cabo los deberes de abertura y cierre de acuerdo con las normas de Aimbridge Hospitaltiy para asegurar que los huéspedes sean servidos pronta y eficientemente.

Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional.

Asegurar que el área de room service y la estación de los meseros del Café se mantengan limpias y nítidas.

Seguir precisamente los procedimientos de Aimbridge Hospitality para el control de porciones y el procesado de cuentas / cheques.

Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.)

Llevar a cabo funciones de cajero para cerrar los cheques y servir al huésped.

Observar todas las leyes estatales sobre las bebidas alcohólicas.

Mantener un comportamiento caluroso y simpático en todo momento.

Asegurar que los pasillos estén libres de escombros relacionados con el servicio y que todas las bandejas de room service sean regresadas a la cocina para ser desmontadas y limpiadas.

Llevar a cabo otra tarea según asignada por el supervisor o gerente.

Property Details:

 

When travelers arrive at Sheraton Indianapolis Hotel at Keystone Crossing they’ll experience the benefits of modern accommodations and a prime location in the city’s most affluent area, Keystone at the Crossing. Situated in the northern end of Indianapolis, Indiana, our hotel places visitors near a variety of compelling things to do. Guests can take a short drive to discover downtown Indianapolis, bring the family to the Indianapolis Zoo or catch the iconic Indy 500 at the Indianapolis Motor Speedway. We also offer a direct connection to The Fashion Mall at Keystone, the city’s premier shopping destination. Throughout, our guests will enjoy thoughtful amenities like several restaurants, a Sheraton Fitness Center, an indoor heated pool and an on-site business center.

 

Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan