Job Details
Level
Entry
Job Location
G086 – HIGHLAND HEIGHTS, OH
Position Type
Full Time
Education Level
High School
Salary Range
$11.50 Hourly
Travel Percentage
None
Job Shift
Day
Job Category
Inventory
Description
*MUST BE ABLE TO PASS 5 PANEL DRUG SCREENING*
Immediate Hire – Supply Attendant – Full Time
Shift: 5:00 am – 10:00 am ; 30 hours per week ; Monday – Saturday
Location: Highland Heights, OH 44143
Summary/Objective
Under the direction of the Supervisor, the Supply Attendant will ensure all aspects of the daily activities at their designated garages are cared to meet the needs of the client. As a Supply Attendant, you will embody the P.A.L.S core values through performance, policy and procedure adherence. In this position you will communicate upward through your team for all matters between the client and LG-OSS.
Summary of essential functions
Supply Attendants will promote dependability and accountability through proper process adherence, inventory management and communication. Garage 101 functions should be completed daily to meet customer demands while striving for schedule adherence to effectively support facility requirements.
Essential Functions
Ensure garage coverage is met daily at primary location(s) and assist in back-up coverage to other locations when available
Maintain inventory quality and quantity through 98% or above scan compliance in all assigned garages.
Ensure SLA requirement of 7:30 AM (local time) is met daily. CPE scanning and stocking
Minor material sorted, stocked in lockers or shelves
RMA's processed
Receive in all CPE delivered to garage within 24 hours CPE delivered during shift should be received in the same day.
Ensure the daily Garage 101 tasks are completed by their team Garage Product Signs – Placed directly above correct product
Product Staged Correctly – Pallets combined and orderly
Desk Area – Clean, organized and functional
Garage Barcode – placed on desk or wall
Policies – LG-OSS and AT&T policy compliance
On Time – Report daily at designated time / submit daily reports by set deadlines
Task Sequence – Complete operations task sequence in order
Other – Garage 101 task amendments when necessary
Maintain inventory quality & quantity through First In/First Out stock management
Ensure the Quarterly Inventory score is at or above 99.5% for all assigned locations All good stock must be reported through WMS
All CPE scanned to supervisor sub location must be reported through WMS
Be a Safety Advocate who is responsible for maintaining an accident-free work environment in all garages.
Be first response to client concerns/requests and escalate when necessary.
Understand the escalation process and communicate with Supervisor all issues related to safety, building access, hardware and stock issues.
Must know how to repair or report hardware/software issues.
Maintain a contact list for help desk, storage locations and management info for assigned garage(s).
Ensure adequate stock of printing supplies, shrink wrap, multi-unit boxes, general garage equipment, etc.
Participates in daily conference calls with varied members of staff and management.
Adhere to all company policies and procedures
Participates in leadership skill development
Other duties as assigned
Competencies
Communication Building Collaborative Relationships
Preventing and Solving Problems Safety Awareness
Technical Expertise
Achieving Results Thoroughness and Initiative
Self-Management Personal Accountability
Flexibility
Supervisory Responsibility
This position does not include any supervisory duties.
Travel
0% – 25% Local travel is expected for this position annually (less than 100 miles one way per trip).
0% – 10% Extended travel may be asked of those in this position annually (more than 100 miles one way per trip)
Work Environment
This job operates in a warehouse environment. This role routinely will have loud noises, bright lights and be subject to similar interior temperatures sometimes equal to current exterior weather conditions.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift, bend, twist, sit and stand for extended periods of time as needed to complete daily tasks. This role uses pallet jacks, laptops, scanners and other office products. Ability to lift a minimum of 50lbs.
Position Type/Expected Hours of Work
Days of work and hours vary depending on location.
Extended evening, weekend and holiday working hours may be needed to support operational demands during peak times.
Qualifications
REQUIRED QUALIFICATIONS AND EXPERIENCE
Work Eligibility
U.S. Citizenship or authorized U.S. Work Eligibility
No U.S. Work Visa sponsorship available
Required Education, Experience & Eligibility Requirements
High School Diploma/GED
6 months warehouse/inventory experience
Able to pass pre-employment drug screening, driving, and background checks
Additional Eligibility Qualifications
Ability to use a Pallet Jack
Proficient use and understanding of Microsoft Office Suite (Excel, Word & Outlook)
Active Smart Phone/ Equivalent Device
Competencies
Communication: Building Collaborative Relationships
Preventing and Solving Problems: Safety Awareness and Technical Expertise
Achieving Results: Thoroughness and Initiative
Self-Management: Personal Accountability, Flexibility
PHYSICAL AND MENTAL DEMANDS
Work Environment
This job operates in a warehouse environment. This role routinely will have loud noises, bright lights and be subject to similar interior temperatures sometimes equal to current exterior weather conditions.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to lift, bend, twist, sit and stand for extended periods of time as needed to complete daily tasks. This role uses pallet jacks, laptops, scanners, and other office products. Ability to lift a minimum of 50lbs.
Position Type/Expected Hours of Work
Days of work and hours vary depending on location. Extended evening, weekend and holiday working hours may be needed to support operational demands during peak times.
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