EBC Associates is seeking a seasoned Operations Director with experience in the printing/promotions and manufacturing industries to lead and oversee global operational functions.

The Operations Director will be responsible for managing the end to-end production and supply chain processes, ensuring operational excellence, and driving efficiency across the organization. The ideal candidate will have a proven track record in print production, logistics, import/export, with strong leadership skills, and the ability to optimize business processes for maximum profitability and growth.

Key Responsibilities:

• Operational Leadership: Direct and oversee all operations, including production, supply chain, logistics, and warehousing, to ensure seamless execution of company objectives. Logistics knowledge shipping to all EU countries from the UK, China to US, and US to China.

• Strategic Planning: Develop and implement strategies to optimize operational performance, improve efficiency, reduce costs, and drive growth. Align operations with the company’s long-term goals and market expansion plans.

• Production Management: Oversee all aspects of the production process, ensuring the highest standards in quality, efficiency, and output. Utilize printing industry knowledge to ensure that production lines operate at peak efficiency.

• Team Leadership: Lead, mentor, and develop a high-performing operations team, ensuring strong collaboration across departments. Foster a culture of continuous improvement and accountability.

• Supply Chain & Vendor Management: Manage supplier relationships, negotiate contracts, and oversee procurement to ensure timely delivery of materials and goods. Optimize the supply chain to meet demand while minimizing costs.

• Process Improvement: Identify opportunities for operational improvements, leveraging lean manufacturing principles, Six Sigma, or other methodologies to streamline processes, reduce waste, and increase productivity.

• Financial Oversight: Work closely with the finance team to manage operational budgets, track key performance indicators (KPIs), and ensure cost control measures are in place. Monitor P&L to ensure operational efficiency aligns with business goals.

• Quality Assurance: Ensure that all products meet the company’s quality standards. Establish and maintain quality control systems and protocols, especially within print production.

• Technology & Innovation: Evaluate and implement new technologies and systems to enhance production capabilities and operational efficiencies. Stay abreast of industry trends and innovations in the printing and products sectors.

• Health, Safety & Compliance: Ensure all operations comply with relevant industry standards, safety regulations, and environmental policies. Maintain a strong focus on health and safety to ensure a safe working environment.

• Cross-Department Collaboration: Work closely with sales, marketing, and customer service teams to align production schedules with customer demands and market trends, ensuring timely delivery and customer satisfaction.

• Sustainability Initiatives: Lead efforts to implement sustainable practices across production and supply chain functions, ensuring the company meets its environmental goals.

Qualifications:

• Experience: Minimum of 8-10 years of experience in operations management, with at least 5 years in a leadership role within the printing or manufacturing industries.

• Print Production Expertise: Strong knowledge of printing technologies (e.g., digital, offset, large format) and production workflows. Promotional industries products and vendor knowledge.

• Leadership Skills: Proven experience managing and developing teams across multiple operational functions.

• Strategic Mindset: Strong ability to think strategically and implement long-term operational plans that align with company objectives. Domestic and International and cross-country Europe experience with print + promo.

• Financial Acumen: Experience managing budgets, P&L, and cost control initiatives, with a focus on improving operational efficiency and profitability.

• Process Improvement: Expertise in Lean, Six Sigma, or other continuous improvement methodologies to streamline processes and reduce waste. Logistics and warehouse experience, import and export.

• Analytical Skills: Strong analytical and problem-solving skills, with the ability to make data-driven decisions. • Tech-Savvy: Proficient in using ERP systems, printing software, and other operational tools to track and improve performance. Expertise with the Microsoft suite of products.

• Excellent Communication: Strong interpersonal and communication skills, with the ability to collaborate effectively across departments and levels of the organization. Preferred Qualifications:

• Bachelor’s degree in operations management, Business, or a related field. MBA or other advanced degree preferred.

• Experience in a product-based company or fast-growing manufacturing environment. • Familiarity with sustainability initiatives and green manufacturing practices.

Why Join Us?

• Competitive salary and comprehensive benefits package.

• Opportunity to drive impact and lead operational excellence within a dynamic, innovative company.

• Professional development opportunities and the chance to work with a collaborative, passionate team. Our core values include ‘can do attitude’, genuine, responsible, and a team player.

• Be a key player in shaping the future growth of the company. How to Apply: Please submit your resume and cover letter to liz@ebcassociates.net for consideration.

EBC Associates, LLC

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Director of Operations