The Dispatcher/Customer Service & Order Entry will execute the day-to-day activity of their assigned region. This includes monitoring of the fleet, accurately distributing, receiving, and updating information. Identifying and participating in the resolution of issues relating to day-to-day driving activities is an essential responsibility of the City Dispatcher. You must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities.*Specific responsibilities include: Dispatch: Transmitting and receiving all information relevant to the driver/cartage company performing his/her duties within the Company and customer requirements. Satellite and Telephone Management: Handling of all drivers related satellite messages or calls within assigned and overflow queues. Reporting: This involves the recognition, communication and documentation of situations that should be reviewed by other parties, for information, action and record keeping purposes. Problem Resolution: Working on behalf of both the Driver and the Company to resolve any day-to-day issues that may arise.Our ideal candidate will possess the following qualifications: Must have 2-3 years of experience in similar role & same industry Educational background in Supply Chain Management (or other relevant area such as Business) Comfortable to operate computer and computer software or ability to learn fast Dedicated experience providing customer service in a similar work environment Well organized, an excellent communicator and have a keen sense of timeliness Demonstrated attention to detail, communication, problem solving and planning abilities Knowledge of the transportation industry and North American geography are considered assets Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.Why Galaxy Freightline:* Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career Dispersed work environments that promote a healthy work-life balance Meaningful and impactful work and projects with an essential service providerGalaxy Freightline is committed to Diversity and Inclusion in the WorkplaceJob Types: Full-time, PermanentPay: $40,000.00-$60,000.00 per yearBenefits: Casual dress Company events Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off Vision careFlexible Language Requirement: French not requiredSchedule: Morning shiftSupplemental pay types: Bonus payAbility to commute/relocate: Mississauga, ON: reliably commute or plan to relocate before starting work (required)Experience: dispatching: 2 years (required) Dispatcher/Customer Service: 2 years (required)Work Location: In person

Galaxy Freightline Inc.

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Dispatcher/- Booking loads western canada