Operations Assistant

We are a growing roofing company looking for a dedicated and detail-oriented Operations Assistant to join our dynamic team. As a key member of the Operations team, you will play an important role in ensuring our days run smoothly by managing daily administrative tasks, coordinating schedules, and maintaining clear communication with both customers and roofing professionals over the phone and through email. This is a fantastic opportunity for someone eager to learn, grow, and contribute to the success of the company. If you are highly organised, good with people, and thrive in a fast-paced environment, we want to hear from you.

This role is fully office based.

Responsibilities:

Schedule Management
Customer Communication
Internal Communication
Data Entry and Spreadsheet Management
Problem Solving
Documentation and Record Keeping

Requirements and Skills:

Some prior experience in an administrative or assistant role preferred – full training will be provided.
Previous experience using spreadsheets and strong computer skills.
Strong attention to detail, with the ability to handle multiple tasks and shifting priorities.
Excellent written and verbal communication skills, with a friendly, professional demeanour.
Strong organisational and time-management skills, capable of handling a high volume of bookings and updates.
Ability to quickly learn and adapt to new systems and processes.
Comfortable communicating with customers and able to maintain a positive attitude, even in challenging situations.
A proactive problem-solver, capable of finding efficient solutions to scheduling issues.
Familiarity with the roofing or construction industry (advantageous but not required).

What We Offer:

A supportive team environment where your contributions are valued.
Full training on our processes, scheduling systems, and industry-specific tasks.

Apply today and become a part of our growing team!

Sam's Gutters & Roofs Ltd

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Operations Assistant