We are seeking a highly motivated Senior DevOps Engineer to join our team building the innovative SaaS platforms The Fibre Cafe and Elevate . This is a critical point in our journey as we scale and refine the products to deliver cutting-edge solutions to our customers while

maintaining our strong focus on innovation and technical excellence.

We value a collaborative and inclusive culture. To thrive in this role, you should be a proactive team player who fosters open communication and brings a creative problem-solving mindset. You are eager to share your expertise, learn from others, and contribute to a team where continuous improvement is central to everything we do.

Your passion for learning and improving yourself and others, coupled with a “get things done” attitude, will ensure your success as we tackle complex challenges together.

Responsibilities

Architect, implement, and maintain scalable, high-quality Infrastructure as Code ( IaC ) in Terraform and TypeScript with Pulumi.
Lead infrastructure and influence architectural decisions, focusing on system scalability, reliability, and security.
Take ownership of the Bitbucket and Spacelift CI/CD pipelines to ensure seamless, resilient deployments.
Develop and refine observability strategies to proactively monitor system health using tools such as Grafana , Postman , and CloudWatch .
Lead efforts to resolve critical system issues and minimise or prevent downtime while maintaining high operational standards.
Embed robust security measures into all DevOps workflows to safeguard infrastructure and ensure compliance with industry standards.
Manage complex projects, prioritising tasks and dependencies to align DevOps efforts with business goals.
Mentor team members, fostering skill development, knowledge sharing, and a feedback-driven culture.
Facilitate cross-functional collaboration and clearly communicate DevOps concepts to technical and non-technical stakeholders.
Continuously evaluate and optimise workflows to enhance efficiency, scalability, and resource utilisation.
Incorporate business insights into infrastructure improvements to deliver greater product value and better user experiences.

Experience Required

Must have:

Proven expertise in designing, developing, and maintaining Infrastructure as Code ( IaC ) in multiple programming languages - Terraform and JavaScript and/or TypeScript experience is essential.
Experienced with cloud platforms and their associated services, with recent experience in AWS .
Strong experience with CI/CD tools (e.g., Jenkins, Bitbucket Pipelines) and ideally orchestration automation tools (e.g. SpaceLift).
Advanced skills in observability , monitoring , and debugging tools (e.g., Grafana, Splunk, CloudWatch).
Demonstrated ability to architect scalable, reliable, and secure infrastructure solutions.
Hands-on implementation of advanced security measures in CI/CD and infrastructure workflows.
Strong problem-solving mindset, with experience managing and delivering large-scale projects.
Knowledge of Agile methodologies and experience working in a team using collaboration tools like Jira and Confluence.
Exceptional communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
Experience mentoring team members, fostering continuous learning, and promoting knowledge sharing.
Background in software engineering and/or computer science.
Excellent written and verbal communication in English.

Good-to-have:

Proficiency with scripting languages (e.g., Ruby, Bash, or Node.js) for automation purposes.
Experience with database systems (SQL, DynamoDB, Redis) and their integration with infrastructure.
Exposure to configuration management tools like Puppet or Ansible.
Awareness of economic thinking and evaluating the ROI of DevOps initiatives.

About us

Strategic Imperatives are recognised as the UK market leaders in fixed line provisioning with award-winning multi-carrier solutions for Local Loop Unbundling, Wholesale Line Rental, Fibre and traditional broadband as well as the channel premier SaaS billing platform.

Our products are used by 200 of the UK’s largest communication providers to manage millions of lines, traditional broadband and fibre connections.

Our SaaS billing platform Elevate, has shaken the stagnant billing market and brought an outdated process up to date and into the heart of our customer's processes.

Our most recent innovation is the wholesale fibre aggregation gateway, The Fibre Café. This is a ground-breaking solution to the challenge of connecting multiple AltNets and Service Providers rapidly and cost-effectively. It eliminates the “spaghetti” approach to integration and provides a single interface underpinned by a modern API, common processes and a unified order journey.

Who will you work with?

Our international development team spans the UK, Ireland and Lisbon.

Our goal is to have a constant focus on delivering business value through delivering useful features earlier and with less wasted effort. We believe in an inclusive working environment where everyone feels they belong without having to conform, that their contribution matters and they are able to perform to their full potential, no matter their background, identity or circumstances.

Strategic Imperatives

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