*Overview*
We are seeking a Client Service Representative to join our team. The ideal candidate will have a passion for customer service and possess strong communication skills. This role offers the opportunity to work in a dynamic environment and interact with a diverse client base. Previous Collection Agency Experience is a MUST. Those that do not meet the below requirements, need not apply. *Responsibilities*
* Primary point of contact for clients
* Communicate with clients via telephone and email
* Address Client Inquiries
* Providing Product and Service Information
* Resolving any Emerging issues
* Reporting
* Prepare manual letters
* Adhoc Requests
* Manage & Distribute emails from General Mailbox
* Document Uploads Qualifications
* Previous experience in a collection agency and/or client services is mandatory
* Familiarity with Debt Master / DRS is an asset, but not mandatory
* Proficiency in MS Office
* Strong communication skills, both verbal and written
* Ability to multitask and prioritize tasks effectively
* Excellent problem-solving abilities
* Proficient in English with extraordinary communication and interpersonal skills
* Maintain cordial relationships with clients *Employee Benefits:*
* Paid training
* Medical benefits eligibility
* Great growth & management development
* Free Covered Parking on site
* Social Events (BBQ, Bowling, Holiday Parties) Join our team as a Client Service Representative and embark on a rewarding career where your skills will be valued, and professional growth opportunities await. Job Type: Full-time Pay: $2,800.00-$3,300.00 per month Benefits:
* Casual dress
* Company events
* Dental care
* Extended health care
* On-site parking
* Paid time off
* Vision care
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday Experience:
* Customer relationship management: 1 year (required)
* Collections: 1 year (required)
* Client Services: 1 year (preferred) Language:
* English (required) Work Location: In person
