Area Account Manager (Toyota GB)
- £44,000 + OTE up to £54,000
- Company car
- Permanent
- Field-based Midlands Area
- ASAP start
- Generous benefits package (Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)
TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC)
Are you a results-driven individual with a passion for sales? Do you excel at building strong relationships and managing key accounts, ensuring customer satisfaction? Are you skilled in forecasting and strategic planning? If so, we have a fantastic opportunity for you!
Drive Innovation in Account Management and Take the Lead in Sales Mastery!
We are thrilled to present you with this pivotal role within our team, where you will play a crucial part in achieving our fleet volume targets and maximizing revenue streams through strategic account management. This opportunity promises a dynamic environment where you will actively shape the future of our business, delivering exceptional service and value to our customers and stakeholders alike.
Role in a nutshell: Your role will be responsible for establishing Customer and Centre stakeholder relationships through face-to-face meetings and engaging key industry influencers, where appropriate. You will work directly with your Regional Area Manager to identify and present opportunities clearly with qualifying detail to achieve your agreed objectives across the sales channels and begin the transition of moving beyond solely vehicle sales and into finance provision, maintenance, insurance and future emerging mobility products and services
Responsibilities
- Establish an area strategy to maximise account potential and new opportunity across all revenue streams of the client to achieve Area objectives
- Customer experience account management through out the vehicle life cycle
- Pro-active planning on New Products and Mobility Services for quick traction
- Managing relationships with Clients Business Centre’s, joint opportunities for incremental business and collaboration on existing customer potential
- Build and maintain positive relationships with all internal and external stakeholders to enhance the customer experience
- Applying a due diligence approach to renewal and new opportunity in supply and credit facility proposals
- Maintaining the up-to-date input of the CRM system to support pro-active area management
- Weekly forecasting for the Area, collaborating Business Intelligence reports and close Customer, Centre, and Funder relationships
- Order-bank monitoring for anomalies and future performance
- Support events, customer and product feedback as needed
Essential
- Ability to manage your time efficiently and prioritise key tasks
- Organised with meticulous planning skills
- Proficient with Excel and CRM systems
- A solution-based approach to problem solving based on a strong commercial awareness
- Focus and value on the Customer Experience
- Embrace new ways of working with positive and constructive input
- Work with a due diligence approach with accuracy and detail
- Accountable and take ownership of your performance
- Ability to work and pro-actively contribute within a team environment
Desirable
- Taking the lead in projects of business and process improvement
- Fleet experience or a background in leasing, fleet sales, or corporate sales
- Familiar with BI reporting
