As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.
The Account Manager is responsible for partnering with our customer to strategize the right business offerings for both new and existing programs. This role will oversee a project from conception through handoff to the production facility. The Account Manager will foster a strong customer relationship to understand the customer’s need and translate to the best solution.
This position will warrant travel 1 to 2 times per month to our Denton, TX client location dependent upon business need.
Key Responsibilities
- Build relationships to understand customer’s business model and specifications; partnering to win, renew and/or expand existing business
- Host project kick-off meetings with internal and external partners
- Create graphic production order forms and store distribution lists
- Maintain store profile database and master graphic guidelines
- Own new store opening signage including testing new options, creating shipment lists and tracking key milestones
- Coordinate needs of multiple external business partners to successfully execute streamlined campaigns and projects
- Collaborate with client and internal business partners to create efficient process flows
- All other duties as assigned
Job Requirements
Appropriate education and/or experience may be substituted on an equivalent basis
Education: High School Diploma or GED. Bachelor’s degree preferred.
Experience: 5 years’ experience in print related customer service, account management, or inside sales preferred
Knowledge, Skills & Abilities
- Proficient Microsoft Office Excel
- Print Industry and Process Knowledge preferred
- Ability to work independently, multi-task and maintain organization in a quick, fast-paced environment
- Excellent verbal and written communication skills
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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