Job Title: Level 2 Field Engineer
Location: 228 Bath Road, Slough, Berkshire, SL1 4DX
We’re seeking a skilled Level 2 Field Engineer to join our team in Slough! You’ll provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations. This dynamic role involves troubleshooting, configuring hardware, and managing various IT systems in a fast-paced environment.
Key Responsibilities:
- Provide onsite and desk-side support.
- Troubleshoot and resolve technical issues with PCs, printers, and mobile devices.
- Support video conferencing, meeting rooms, and backup systems.
- Assist with data center equipment and routine maintenance.
Requirements:
- 3+ years of onsite IT support experience.
- Strong knowledge of Windows 7/10, Microsoft Office, and mobile devices.
- Familiarity with SCCM and hands-on data center support.
- Excellent communication skills in English.
Preferred Certifications:
CompTIA A+, Network+; Microsoft MCP, MCSE (in progress or completed).
Join us for the opportunity to work in a dynamic environment, build your technical skills, and deliver exceptional customer support.