Senior Network Engineer
Role Purpose:
Responsible for planning, designing, developing, and the launch of efficient operation of all network systems to support core organisational functions; this includes all Projects, Continual Service Improvement, and BAU activities
Application of proven communication, analytical and problem-solving skills to help identify, communicate, and resolve systems issues to maximise the benefit of the IT environments
Responsibilities:
Assist in the strategic design and implementation of the Network infrastructure to ensure its high availability as well as own and manage service improvement plans
Provide 3rd line IT support and act upon and resolve incidents escalated to the team in a timely manner
Assist in the planning, design, development, and deployment of new services and enhancements to existing services within Networking
Ownership of systems used for monitoring, backups, disaster recovery and security patching for Network infrastructure
Ensure compatibility and interoperability on computing systems
Review and analyse the effectiveness and efficiency of existing systems and develop strategies for improving implementation decisions
Conduct research on hardware and software products to justify recommendations and to support purchasing efforts and service improvement activity
Proactively assist in the design and implementation of long-term strategic goals and short-term tactical plans for managing and maintaining the Network
Develop, document, communicate and enforce a policy and procedures for standardising systems and software as necessary
Maintain availability of Production systems to agreed service levels
Perform preventative maintenance checks and action when required
Display open collaboration and communication as per Agile and DevOps ways of working when required
Show ownership of own self-development using training material and identify ways to continuously improve
Resolve issues escalated to the Network team from the Service Desk and other support teams within agreed timescales
Manage, build, support and maintain all components within the environment
Work with internal and external project management teams on key projects and enhancements when required
Promote and contribute to a culture of documentation and knowledge sharing using existing knowledge base tools
Adhere to all Service Management processes (Incident, Service Request, Change, Problem & CSI)
Champion the company values and work in accordance with the organisational behaviours
To be aware of and comply with the relevant rules and regulations in relation to financial crime & conduct
Will participate in the disaster recovery procedure for all the business-critical systems and services, where required
Required Technical Skills:
Strong technical skills and knowledge with Cisco networking, routing (BGP, EIGRP), L2/L3/FCoE switching, VSS, wireless and VPN.
Strong technical skills and knowledge with Cisco hardware, specifically Catalyst 6807, 9600, 3850, 9300 switches, ISR 4000 series routers, Nexus 9000 FCoE and UCS 6296 Fabric switches.
Strong technical skills and knowledge in Cisco security: Cisco ISE, ASA, FTD and FMC.
Excellent problem solving and analytical troubleshooting ability in Cisco IOS and NX-OS operating systems.
Strong technical skills and knowledge in network management: Cisco DNA, ThousandEyes, Solarwinds, IPAM and Netflow.
Excellent problem solving and analytical troubleshooting ability in all areas of Networking.
Excellent knowledge of cloud-based platforms (AWS, Azure)
Excellent knowledge of Cisco UCS and UCS-X
Proven experience of 3rd /4th line network support.
Cisco Call Manager and MS Team Voice experience.
LLD and HLD document creation.
The following technical requirements are desired for this role:
Working knowledge of DevOps principals and technologies such as Terraform and Ansible, and scripting languages such as Python, YAML and PowerShell would be advantageous
Working knowledge/awareness of Agile, Kanban methodologies
ITIL V3/4 accreditation
Any Public Cloud practitioner certifications
Desired Technical Skills:
Working knowledge of DevOps principals and technologies such as Terraform and Ansible, and scripting languages such as Python, YAML and PowerShell would be advantageous
Working knowledge/awareness of Agile, Kanban methodologies
ITIL V3/4 accreditation
Any Public Cloud practitioner certifications