Lead Service Engineer £80k-£95k | Hybrid (days onsite) | Bristol
Are you ready to lead a team that’s at the heart of innovation and operational excellence? We're looking for a passionate Lead Service Engineer who combines technical brilliance with a drive to empower and inspire others. If you thrive on solving complex challenges, developing high-performing teams, and ensuring top-tier service delivery, this role is for you!
Inspire & Lead: Guide a talented team of engineers, mentoring and motivating them to exceed expectations and deliver world-class services. Master the Infrastructure: Supervise and enhance service infrastructure, ensuring it’s reliable, efficient, and ready to meet our growing demands.
Data-Driven Performance: Track and analyse performance metrics to drive continuous improvements, making sure we’re always delivering the best.
Develop and refine policies and standards, ensuring compliance while balancing risk and budget considerations.
Shape the Future: Play a pivotal role in shaping IT security policies, overseeing their implementation, and ensuring robust protection within your domain.
Vendor Management: Lead a portfolio of service providers, ensuring they deliver excellence while reporting progress to senior stakeholders.
Proven Expertise: You’ve already made your mark as a service engineer or in a similar role, and you’re ready to take it to the next level.
Inspiring Leadership: You’ve got a passion for developing and mentoring talent, with a proven track record of leading high-performing teams to success.
Pension up to 15%
~ Annual bonuses
~ Share schemes including free shares
~ Lifestyle benefits such as discounted shopping
~30 days' holiday + bank holidays
~ Generous parental leave policies
