Role: OMS Solution Architect
Job Type: Permanent
Location: London (Hybrid)
Number of hours: 40 hours per week – full time
Are you ready to utilize your skills in architecture of OMS Systems? Do you have experience in mentoring and leading colleagues?
Join us as OMS Solution Architect
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
The Role
As an OMS Solution Architect you will define the overall solution design and use different architectures including business architecture, application architecture, data architecture, integration architecture and technical architecture. You will stage technical workshops and work toward desired outcomes. In this role you will Lead the LLLD (Low Level Design) with the designers and review it in-depth and ensure the implementation of the solution is in alignment with the overall solution design.
Key responsibilities:
Discovery Phase:
- Enable team to gather requirements and document as per industry standards.
- Analyze the requirements as per latest Sterling OMS product fitment
- Maximize the use of the product to increase ROI for the customer
- Guide the stakeholder on requirements and its alignment with product to bring the maximum out of the product
- Correlation b/w Business and technology aspects
Design Phase:
- Present overall solution design to Architecture Governance Body and get the required approval
- Draft KDD (Key Design Decision), present to AG Body and get it approved.
- Define the Technology and components Roadmap for the overall solution.
- Discuss with the product vendor for any product level discussion, agreement and other help.
Implementation Phase:
- Lead and mentor the team in design and build phase
- During implementation phase, ensure any architecture or design changes are being communicated with required stakeholders and get approved on time.
- Ensure the implemented solution passes through all testing phases.
- Address any open architecture and technical queries for different stakeholders.
Your Profile
Essential skills/knowledge/experience:
- Extensive overall IT experience
- Experience in Architecture of OMS Systems.
- Experience in leading and mentoring team.
- Strong experience of 2+ implementation of IBM Sterling OMS for medium to large retailers.
- Strong Retail Specific Order Management System Domain Experience
- Strong Retail Commerce Domain Experience
- In-depth knowledge of Order Management Foundation modules of Distributed Order Management, Supply Collaboration, Inventory Visibility, Payment Processing, Reverse Logistics.
- Strong experience in analyzing technical architecture and designing business modules using OMS API's and Services.
- Strong design and build experience for IBM Sterling OMS and IBM Sterling Call Centre application including all type of product customization.
- Good experience to CI-CD processes and sound knowledge of IBM Sterling OMS and Call Centre for process including Build & Deployment.
- Experience in staging technical workshops and leading audiences toward desired outcomes.
- Strong communication and stakeholder mgmt. skills
- Correlation b/w Business and technology aspects.
Desirable
- Experience in L2/L3 Support for IBM Sterling OMS and Call Centre applications
- Experience working in Agile delivery teams.
- Experience of working with collaboration tools like JIRA and Confluence.
- Motivation to never stop learning in the omni-channel order management space.
- Strong interpersonal, organizational and communication skills, both written and verbal.
- Good problem-solving capabilities.
- Ability to work alone or to contribute as a team member.
- Ability to handle stressful situations with perseverance and professionalism.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at vimal.chandran1@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
