Lead Service Engineer
£80k-£95k | Hybrid (days onsite) | Bristol
Are you ready to lead a team that’s at the heart of innovation and operational excellence? We're looking for a passionate Lead Service Engineer who combines technical brilliance with a drive to empower and inspire others. If you thrive on solving complex challenges, developing high-performing teams, and ensuring top-tier service delivery, this role is for you!
Role:
- Inspire & Lead: Guide a talented team of engineers, mentoring and motivating them to exceed expectations and deliver world-class services. Your leadership will be key in driving success.
- Innovate Together: Work closely with cross-functional teams and external partners to craft and implement cutting-edge solutions that align with our strategic goals.
- Master the Infrastructure: Supervise and enhance service infrastructure, ensuring it’s reliable, efficient, and ready to meet our growing demands.
- Data-Driven Performance: Track and analyse performance metrics to drive continuous improvements, making sure we’re always delivering the best.
- Strategic Oversight: Develop and refine policies and standards, ensuring compliance while balancing risk and budget considerations.
- Shape the Future: Play a pivotal role in shaping IT security policies, overseeing their implementation, and ensuring robust protection within your domain.
- Vendor Management: Lead a portfolio of service providers, ensuring they deliver excellence while reporting progress to senior stakeholders.
You:
- Proven Expertise: You’ve already made your mark as a service engineer or in a similar role, and you’re ready to take it to the next level.
- Technical Mastery: With a deep understanding across development, operations, applications, and infrastructure, you bring the full package of technical knowledge.
- Problem-Solving Powerhouse: You’re proactive and collaborative, always finding smart, innovative solutions to complex challenges.
- Industry Knowledge: Extensive technical expertise and a solid understanding of industry standards ensure you’re always one step ahead.
- Inspiring Leadership: You’ve got a passion for developing and mentoring talent, with a proven track record of leading high-performing teams to success.
Benefits:
- Pension up to 15%
- Annual bonuses
- Share schemes including free shares
- Lifestyle benefits such as discounted shopping
- 30 days' holiday + bank holidays
- Generous parental leave policies
Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
