Are you an experienced IT Manager ready to lead and optimise IT infrastructure? My client is seeking an IT Systems / Infrastructure Manager to spearhead their IT operations. Reporting to the Head of Finance this is a fantastic opportunity to manage a small IT team (4 people) and evolve their IT landscape to support current and future business needs.
Key Details:
- 100% Office Based / Nottingham City Centre
- £55,000 - £65,000
- 20 Days Holiday + Bank Holidays
Key Responsibilities:
- Lead the IT team (4 people) to provide seamless support and maintenance of IT systems and infrastructure (on-prem and some cloud).
- Oversee ongoing IT projects, ensuring they align with company goals.
- Ensure the integrity and security of IT infrastructure and network in collaboration with third-party contractors.
- Troubleshoot system and network issues and oversee installations of hardware and software.
- Maintain and upgrade servers and develop new IT procedures and practices.
- Liaise with internal departments to provide first and second-line IT support.
- Manage relationships with vendors, outsourcers, and contractors to secure necessary infrastructure products and services.
- Proactively manage telecom, security, and alarm providers, auditing service levels and negotiating contracts for senior management approval.
- Ensure all systems are backed up securely and regularly.
- Maintain robust security measures to protect against cyber threats.
- Oversee site-specific installations, including new store systems and replacement PCs.
- Mentor and guide junior IT team members.
- Work with senior management to shape IT strategies and implement IT plans to meet current and future infrastructure needs.
- Implement and maintain best practice Service Desk Management.
- Create and maintain user manuals, system documentation, and licensing agreements.
- Prepare budgets for capital expenditure projects for management approval.
- Develop and document IT policies and procedures, including disaster recovery plans and monitoring of software and hardware usage.
- Ensure compliance with licensing, legislative, and company policy requirements.
- Coordinate with external contractors and suppliers to ensure timely external support.
- Provide reports and information to management and other departments as required.
Qualifications:
- Proven experience in IT systems and infrastructure management.
- Strong leadership and project management skills.
- Excellent problem-solving and strategic planning abilities.
- Effective communication skills, both written and verbal.
Join my client and play a pivotal role in driving their IT success. Apply now to take the next step in your IT career!
