Working as part of a global team , this role is responsible for the management of supplier relationships and performance for our Global finance and trade-in business and across the Organisation. The role will manage the full supplier management lifecycle from sourcing, selection, onboarding and run and includes the ownership of the procurement, outsourcing and supplier management processes, including negotiations of new contractual and commercial relationships. The role requires excellent supplier management capabilities, commercial leadership, negotiating skills and strong supplier management experience.

Essential Duties and Responsibilities :

Manage Glow’s preferred supplier list to include supplier contact information, contract details & key clauses, categorisation, core competence and commercials
Manage contract renewals, change requests, SOWs across the supplier universe
Work with legal and external counsel to ensure all contractual obligations are met and that all partners are approved against the Glow acceptance criteria for onboarding and run management
Engage with business leaders, product owners and SMEs to ensure effective partner oversight and performance metrics
Responsible for the maintenance and storage of all supplier contracts, due diligence and reference material
Respond and participate in global audit (ISO, Internal, Partners) & RFP due diligence requests as required
Monitor and report on partner spend, obligations exposure and contract renewals utilising partner management tools
Manage partners in adherence with the Supplier Management Framework including due diligence at onboarding and ongoing. Provide feedback on supplier performance to management and Glow’s operational & risk committees
Facilitate internal and external supplier meetings as they relate to performance, service levels and commitments. Track and follow-up on outstanding actions
Support & drive the development of software enhancements to deliver against the goal of ‘automation’ across the end-to-end partner framework
Support all commercial aspects of implementation, including supplier on-boarding and exit, management of change requests, and resolution of ongoing supplier management issues and disputes
Govern and manage final approval process for contracts with third party suppliers ensuring that the sourcing related procurement policies and procedures are followed by the key stakeholders
Support the development and implementation of an appropriate supplier risk assessment framework to ensure ongoing risk assessment is handled in the appropriate time frame based on third party risk tier and support internal Service Owners to deliver on-going supplier risk management processes

Successful candidates will be able to coordinate, collaborate, lead, and thrive in a fast-paced, matrixed, customer-driven environment and demonstrate strong business acumen to drive growth-oriented thinking. Aside from managing key external partners, this role requires close working relationships and navigation across multiple stakeholders including executive, technology, product, and security.

Knowledge, Skills, and Abilities

Relevant academic qualifications and/or industry-relevant equivalent experience
Critical, analytical and systematic problem-solving skills, strong attention to detail
Demonstrable commercial, strategic, and legal orientation with experience of procurement, contract execution & management
Able to meet deadlines and set logical priorities
Proven organisational skills
Collaborative relationship /people management skills
Outstanding written and oral communication skills

Essential skills/experience

Supplier and contract management background including obligations management, data, DPA and GDPR, service level tracking and review
Proven and current track record of sourcing suppliers through to contract execution and ongoing management
Demonstrable commercial, strategic, and legal orientation
Demonstrable experience of procurement, supplier lifecycle management in a fintech or equivalent financial services business
Ability to manage multiple priorities in a fast-paced project delivery environment
Experience in client, relationship, and stakeholder management in a Global organisation
A team player excited by the prospect of being a key member of a financial services technology firm that is working to transform the industry
Experience working collaboratively in a cross functional team in an agile environment
Comfortable working independently, as well as in a team-oriented, collaborative environment
Comfortable performing repetitive tasks
Ability to liaise with internal stakeholders and manage relationships while being assertive to ensure completion of stakeholder tasks
Good analytical and data reporting skills with strong attention to detail
Experienced in working with approval systems and related defined workflows

Desired skills/experience

Experience in a start-up / technology business
Operate effectively in a matrix organisation
Integrity and desire to make a positive impact within financial services, technology, and society
Excellent communication and network skills
An enthusiastic self-starter who looks for new ways of working
Ability to work in a fast-changing environment and deliver quality results while under time pressure.
A good understanding of and confidence in navigating internal governance structures
Experience preparing materials and presenting to senior stakeholders
Proficient in the Microsoft suite – Excel, PowerPoint, Project and Word

Glow Services Corp

New Jobs

Procurement Specialist