As a Senior IT Supplier Manager, you'll be joining a global insurance firm, to enhance and mature the management of third-party IT suppliers. You will be responsible for ensuring optimal contractual delivery, advocating for high service standards, and maintaining alignment between supplier agreements and evolving business needs.
Location: Central London (3 days per week)
Rate: £700 per day (inside IR35).
Duration: 6 months or temp to perm available.
Key Responsibilities:
Design and implement best practices for Supplier Relationship Management, Contract Management, and Risk Management.
Align IT and business strategies with third-party supplier relationships.
Support procurement efforts, advising on the supplier market and service delivery priorities.
Own and refresh supplier segmentation to ensure alignment with service criticality.
Ensure robust contract management aligned to regulatory requirements.
Define, monitor, and update service levels and KPIs to drive continuous service improvement.
Lead service management meetings, ensuring compliance with contractual governance.
Oversee supplier performance, addressing any remediation actions and contractual changes.
Develop and maintain exit and business continuity plans.
Ensure accurate risk management and reporting for third-party IT supplier performance.
Skills & Experience Required:
At least 5 years of relevant technology procurement/vendor management experience, ideally in financial services.
Demonstrable experience in negotiating complex supplier relationships
Strong communication, negotiation, and influencing skills.
Ability to define pragmatic, innovative solutions while managing conflicting priorities.
Must have experience managing outsourced providers based in India.
