Director of QA – Financial Services – Up to £120k + package – Central London
Overview:
We have recently partnered with a leading Financial Services organisation who are currently recruiting for a Director of QA to lead the QA strategy and operations, ensuring the highest quality standards across all products. Their mission is to empower people with high-quality information, helping them make informed decisions in finance. You’ll be joining a vibrant and innovative team with a strong presence in the UK, based in Central London, working alongside global teams to create impactful solutions.
Role & Responsibilities:
Strategy, Processes, Operations:
- Develop and execute a company-wide QA strategy aligned with business goals, ensuring efficiency in cost, schedule, and performance metrics
- Identify risks impacting product quality, and work with cross-functional teams to improve QA processes
- Define and track key performance indicators (KPIs) for continuous improvement in the QA function
- Effectively oversee and coordinate daily operations of the QA teams
Quality Assurance, Quality Control, Testing:
- Champion QA practices, from bug tracking and CI/CD processes to introducing innovative testing frameworks
- Enhance and modernize QA tools and methodologies, ensuring the best use of automation, security, and performance testing
- Implement metrics to monitor product health and ensure optimal team performance
- Lead and manage documenting practices within the reporting teams to create comprehensive documentation, for both internal and external purposes
Team Management:
- Lead and develop QA teams of 100+ employees, fostering a collaborative and high-performance environment
- Participate in recruitment, development, and retention efforts to maintain a skilled and knowledgeable team
- Support the company’s HR strategy by implementing best practices in team management and employee development
Other:
- Conduct regular performance reviews and other relevant procedures for direct reports
- Manage available human resources and forecast necessary changes to meet targets and business needs
Essential Skills & Experience:
- 7+ years of experience in software quality assurance, quality control, or testing
- 3+ years of hands-on experience in a QA environment
- Familiar with SDLC, Agile methodologies, and modern QA processes including automated and load testing
- Experience with project management tools (e.g., Jira) and documentation systems (e.g., Confluence)
- Strong communication, teamwork, problem-solving, and time management skills
- Previous experience in a similar industry is preferred but not essential
Package:
- Up to £120k basic salary + performance-based bonuses
- Pension scheme with company contributions
- Generous holiday allowance
- Professional development and training programs
- Stunning offices in Central London with excellent transport links
- Regular team-building events, wellness initiatives, and a dynamic, inclusive company culture
