Join our dynamic team as a Mid or Senior Systems Engineer, a pivotal role within our System Engineering team. You'll be instrumental in supporting, maintaining, and enhancing the technical systems and infrastructure for both our customer-facing and corporate services (OSS).
Key Responsibilities:
- Deliver continuous incremental improvement of systems and infrastructure.
- Take end-to-end ownership and responsibility of technical solutions.
- Engineer solutions to complex challenges and business requests.
- Deliver on shared team priorities.
- Coach and mentor team members, fostering their success.
- Act as a technical escalation point and participate in a 24/7 escalation rota.
- Document processes comprehensively to ensure team clarity.
- Drive tasks forward with energy and enthusiasm.
Essential Experience:
- Minimum of 5 years in a commercial environment supporting the following:
- Expert in Linux Administration.
- Application support (e.g., PostgreSQL, Radius, DNS).
- Scripting experience (ideally Python and/or PowerShell).
- AWS (CloudFormation, Route53, S3, Lambda, Security, and troubleshooting).
- Automation tools (Puppet, Ansible, Git).
- Strong troubleshooting and diagnosis skills.
- Network and firewall knowledge.
- Familiarity with VMware and/or OpenStack.
- Experience with backup and replication technologies (ideally Veeam and Zerto).
- Structured change management and ITIL knowledge.
Desirable Skills:
- Experience with common applications such as Apache, MSSQL, Postgres.
- Networking (TCP/IP, MPLS, VPN, VLANs, IPv6).
- Kubernetes and deployment pipelines.
- Exposure to public and private cloud platforms (IaaS, PaaS, SaaS).
- Familiarity with standards including ISO9001, ISO27001.
- Previous experience in a Telecoms business.
- Comfortable with a Kanban workload management approach.
- Good communication and influencing skills.
Interpersonal Skills:
- Ability to influence and lead.
- Supportive team player.
- Open to giving and receiving feedback.
- Alignment with company values and happiness objectives.
- Kind, understanding, and a good listener.
- Organized with strong attention to detail.
Impact You'll Make: You will contribute to our long-term goals and join a team committed to positive business practices. We aim to improve the lives of our employees, contribute to our community and charity work, and care for the environment.
Benefits:
- 2x Life Assurance Cover, with the option to flex upwards.
- 25 days annual leave, rising to 30 with length of service, plus the option to purchase up to 5 more.
- Access to private medical healthcare and a healthcare cash plan.
- An extra day off for your birthday.
- Car salary sacrifice scheme.
- Continuous learning and development.
- Discounted mobile plans.
- Flexible and hybrid working.
- Free onsite parking.
- Internal coaching and mentoring opportunities.
- Onsite contemplation and prayer room.
- Onsite electric car charging points.
- Optional flexible critical illness cover.
- People-friendly policies.
- Recognition awards to celebrate outstanding employees.
- Retail discounts.
- Salary sacrifice pension with minimum 3% employee and 5% employer contributions.
- Six-monthly salary reviews.
- Subsidised nursery fees.
- Subsidised onsite restaurant.
- Travel loan and Ride2Work schemes.
- Two days’ paid leave per year for voluntary work.
Join us in making a significant impact and being part of a company that values its people and the planet.
