IT Infrastructure Engineer – Nottingham (Hybrid)
Salary: Up to £45,000 per annum
Are you ready to take your IT career to the next level? This Nottingham-based Managed Service Provider (MSP) is looking for an IT Infrastructure Engineer to join their growing team. Known for their people-first approach, they’re passionate about personal development, creating a positive, forward-thinking environment where everyone can thrive.
About the Company
The founders are committed to fostering a culture where your success contributes directly to the company’s vision for growth. This is an opportunity to be part of a team that’s challenging the big players in the industry, offering you the chance to step up into project engineering and, in time, even move toward becoming a Solutions Architect.
The Role:
As an IT Infrastructure Engineer, you’ll be the go-to person for resolving tricky technical issues at the 3rd-line level. You’ll also get involved in exciting project engineering, installations, and advising clients on solutions. There’s a clear path for progression, and you’ll have the opportunity to dive into areas like business intelligence, AI, data, and security as part of your development.
What You’ll Be Doing:
- Providing 3rd-line support for both internal and external clients
- Delivering a mix of remote and onsite support, as well as installations for IT projects
- Building strong client relationships with top-notch customer service and clear communication
- Managing and supporting Microsoft 365, Intune, LAN/WAN, communications, security, and disaster recovery
- Collaborating with teams to successfully deliver projects, with the chance to move into a project engineering role
- Staying on top of emerging tech, preparing for a future consulting role
What We’re Looking For:
- Solid experience in a 3rd-line IT support role, ideally within an MSP
- Strong knowledge of Microsoft 365, Intune, and other infrastructure technologies
- Great communication skills – you’ll be able to explain techy stuff to non-techy folks!
- A proactive mindset with a desire to grow into a consulting or project engineering role
- Problem-solver who can build strong relationships with clients
- Full UK driving licence (onsite visits are part of the job)
What’s in It for You:
- A competitive salary up to £45,000
- Hybrid working – because work-life balance matters
- Clear development path, with opportunities to move into project engineering and consultancy
- A collaborative and supportive team environment
- Regular team experiences and events
If you’re an ambitious IT pro looking for your next challenge in a dynamic, growing MSP, this could be the perfect fit. Ready to take the next step? Apply today!
